joli77 Terms & Conditions

1 Acceptance of Terms

By registering an account on joli77, logging in, making a deposit, or placing any bet or wager, you confirm that you have read these Terms in full and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the joli77 platform.

These Terms apply to all products and services available on joli77, including live casino games, sports betting, slots, eBingo, online poker variants, and any other gaming or wagering product offered on the platform, whether accessed through the website or the dedicated Android application.

joli77 reserves the right to update or amend these Terms at any time. Continued use of the platform following any update constitutes acceptance of the revised Terms. We will make reasonable efforts to notify registered players of material changes.

2 Eligibility

To register and use joli77, you must meet all of the following eligibility requirements:

• You are at least 21 years of age.
• You are located in the Philippines at the time of registration and use.
• Online gaming is not prohibited under the laws applicable to you.
• You are acting on your own behalf and not on behalf of any other person or entity.
• You have not previously been excluded or banned from joli77 or any associated platform.
• You are not a current employee, contractor, or immediate family member of an employee of joli77.

joli77 reserves the right to request proof of age, identity, and location at any time. Accounts found to be held by ineligible players will be suspended and any pending withdrawals may be withheld pending investigation.

3 Account Registration

Each player is permitted to hold only one active account on joli77. Opening multiple accounts — whether under the same name, the same device, or the same payment method — is strictly prohibited and may result in the permanent closure of all associated accounts.

When registering, you must provide accurate, current, and complete information. This includes your full legal name, date of birth, valid contact number, and any other details requested during the registration process. Providing false or misleading information is a material breach of these Terms.

You are responsible for keeping your registration details up to date. If any of your details change — particularly your contact number or payment method — you must update your account promptly. joli77 is not liable for losses or delays caused by outdated account information.

Account registration on joli77 is free. joli77 does not charge any fee to create or maintain a player account.

4 KYC and Identity Verification

joli77 requires all players to complete a Know Your Customer (KYC) verification process before processing withdrawal requests. KYC verification is a one-time requirement and is in place to protect your account from unauthorised access and to maintain the integrity of the platform.

As part of KYC, you may be asked to submit:

• A government-issued photo ID (such as a Philippine passport, driver's licence, or national ID).
• Proof of address (such as a recent utility bill or bank statement).
• Proof of ownership of your payment method (such as a screenshot of your GCash or Maya account showing your registered name).

joli77 reserves the right to request additional documentation at any stage of the verification process. Failure to provide satisfactory documentation may result in withdrawal requests being delayed or declined. All submitted documents are handled in accordance with our Privacy Policy.

OTP (one-time password) verification is used for login and certain financial transactions as an additional layer of account security. You must ensure your registered mobile number remains active and accessible.

5 Deposits and Withdrawals

All deposits and withdrawals on joli77 are processed exclusively in Philippine Peso (PHP). There is no currency conversion involved for players based in the Philippines.

Accepted payment methods include Philippine online and mobile banking, bank transfer, and local e-wallets such as GCash and Maya. joli77 does not accept cryptocurrency, credit cards, or any other payment method not explicitly listed as available on the platform.

Minimum and maximum deposit and withdrawal amounts may apply and are displayed on the relevant pages of the platform. These limits may vary depending on the payment method selected.

Deposits are generally credited to your account promptly following confirmation from the payment provider. Withdrawal processing times depend on the payment method and your verification status. Players who have completed KYC can expect withdrawal requests to be processed within the timeframes displayed on the Withdrawal page.

joli77 will only process withdrawals to a payment method registered in your own name. Third-party withdrawals are not permitted. If a withdrawal is requested to a method that does not match your registered identity, it will be declined and you will be asked to provide an alternative.

6 Betting and Gaming Rules

All bets and wagers placed on joli77 are subject to the specific rules of the game or event in question, in addition to these general Terms. Game-specific and sport-specific rules are available on the relevant sections of the platform.

Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player. joli77 reserves the right to void bets in circumstances including but not limited to:

• Obvious errors in odds or pricing caused by technical or human error.
• Fraudulent activity or evidence of match manipulation.
• Bets placed after an event has already concluded (late bets).
• Technical malfunctions that affect the integrity of a game round or betting market.

In the event of a disputed outcome, joli77's decision is final after internal review. Players may raise a dispute through the support channels listed on the platform. All disputes must be raised within 30 days of the relevant event or game round.

Live in-play betting is available on selected sports markets including PBA, NBA, and major international football leagues. Live odds are updated in real time and accepted bets reflect the odds displayed at the moment of confirmation.

7 Promotions and Bonuses

joli77 may offer promotions, bonuses, cashback arrangements, and other incentive programmes to registered players from time to time. All promotions are subject to their own specific terms and conditions, which will be communicated at the time the promotion is offered.

Where bonus funds are credited to your account, wagering requirements may apply before those funds or any winnings derived from them can be withdrawn. The specific wagering requirements, eligible games, time limits, and other conditions will be stated in the promotion's individual terms.

joli77 does not publish unverifiable bonus percentages or guaranteed amounts in these Terms. Any specific promotion details — including bonus amounts, minimum deposits, wagering requirements, and expiry — will be clearly communicated when the offer is made available.

Attempting to abuse promotions, including but not limited to creating multiple accounts to claim the same offer, is a breach of these Terms. joli77 reserves the right to withdraw a bonus, cancel related winnings, and suspend the relevant account if bonus abuse is detected.

8 Prohibited Conduct

The following activities are strictly prohibited on joli77 and will result in immediate account suspension and potential forfeiture of balances:

• Registering more than one account.
• Providing false identity information during registration or verification.
• Using the platform if you are under 21 years of age.
• Attempting to exploit technical errors, glitches, or vulnerabilities in the platform.
• Using automated software, bots, or scripts to interact with the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of money laundering or using joli77 to process funds for unlawful purposes.
• Attempting to access another player's account without authorisation.
• Placing bets on behalf of third parties or operating a gambling syndicate through a personal account.

joli77 actively monitors accounts for irregular activity. Where prohibited conduct is identified, affected accounts will be suspended and the matter may be referred to the appropriate authorities.

9 Account Security

You are solely responsible for maintaining the confidentiality of your joli77 account credentials, including your username, password, and OTP codes. You must not share your login details with any other person.

All sessions on joli77 are protected by SSL encryption. OTP verification is required for login and certain financial transactions to provide an additional layer of protection. If your registered mobile number changes, you must update it immediately to ensure uninterrupted access to OTP codes.

If you suspect that your account has been accessed without your authorisation, contact joli77 support immediately. You should also change your password without delay. joli77 is not liable for losses resulting from unauthorised account access where the cause is the player's failure to protect their credentials.

10 Account Suspension and Closure

joli77 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or match-fixing.
• At the request of the player via a self-exclusion application.
• Inactivity for an extended period as defined by joli77's internal policy.

Where an account is closed due to a breach of these Terms, any balance in the account may be forfeited. Where an account is closed voluntarily or due to inactivity, any verified, withdrawable balance will be returned to the player through their registered payment method, subject to applicable verification checks.

Players who wish to voluntarily close their account or apply for self-exclusion may do so through the platform's account management section or by contacting support. Self-excluded players are not permitted to re-register during the exclusion period.

11 Limitation of Liability

joli77 provides the platform on an "as available" basis. While we make every effort to maintain consistent uptime and service quality, we do not guarantee that the platform will be available at all times or free from technical interruptions.

To the maximum extent permitted by applicable law, joli77 shall not be liable for:

• Loss of funds resulting from a player's own negligence, including failure to secure account credentials.
• Indirect, consequential, or incidental losses arising from use of the platform.
• Losses resulting from technical failures, internet outages, or device-level issues outside joli77's control.
• Decisions made by players based on information displayed on the platform, including odds, game outcomes, or balance information subject to latency.

Nothing in these Terms limits joli77's liability for matters that cannot be excluded under Philippine law or other applicable regulations.

12 Responsible Gaming

joli77 is committed to providing a gaming environment that supports responsible play. Online gaming is entertainment — it carries real financial risk, and it is not a reliable source of income. We encourage all players to set budgets, manage session times, and take breaks regularly.

Players who feel that their gaming is becoming problematic are encouraged to use the self-management tools available on the platform, including deposit limits and self-exclusion. If you are concerned about your own gaming behaviour or that of someone you know, please visit our Responsible Gaming page for guidance and support resources.

joli77 enforces a strict 21+ policy. Players who are found to be under the legal age will have their account permanently closed and any remaining balance will be returned to the original payment method after verification.

13 Changes to These Terms

joli77 may revise these Terms at any time. When material changes are made, we will update the effective date shown on this page and, where appropriate, notify registered players via the contact details held on their account.

Your continued use of the platform following any update to these Terms constitutes your acceptance of the revised version. If you do not agree with the updated Terms, you should stop using joli77 and request account closure through the support channels available on the platform.

It is your responsibility to check this page periodically for changes. joli77 is not liable for any loss or inconvenience arising from a player's failure to review updated Terms.

14 Contact and Support

If you have any questions about these Terms, or if you wish to raise a complaint or dispute, please contact the joli77 support team. Our support is available 24/7 and can be reached through the live chat feature on the platform or via the email address displayed in the footer of this page.

For account-related queries — including KYC submissions, withdrawal issues, and self-exclusion requests — please have your registered account details available when contacting support to allow us to assist you efficiently.

For responsible gaming support resources and self-management tools, visit the Responsible Gaming page. For general platform questions, the FAQ page covers the most common topics raised by players.