joli77 Privacy Policy

1 Introduction

joli77 is an online gaming platform serving players in the Philippines. When you register, play, or transact on joli77, you share certain personal information with us. This Policy explains what that information is, why we need it, and how we look after it.

We take data privacy seriously. The information you provide is used to operate your account, process your transactions in Philippine Peso, verify your identity, and keep the platform secure. We do not use your data for purposes beyond what is described in this Policy without first informing you.

This Policy applies to all players who access joli77 via the website or the dedicated Android application, regardless of whether they are accessing from Manila, Quezon City, Cebu, Davao, or anywhere else in the Philippines.

2 Data We Collect

joli77 collects personal information in the following categories:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly necessary for responsible gaming assessments.

3 How We Use Your Data

The personal information we collect is used for the following purposes:

• Creating and managing your player account on joli77.
• Verifying your identity and age as part of the KYC process.
• Processing deposits and withdrawals in Philippine Peso through your selected payment method.
• Sending OTP codes to your registered mobile number for login and transaction security.
• Detecting and preventing fraud, money laundering, and other forms of prohibited activity.
• Providing customer support and responding to account queries or disputes.
• Analysing platform usage to improve features, performance, and the overall player experience.
• Sending account-related notifications, including security alerts and updates to these policies.
• Complying with applicable legal and regulatory obligations.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

4 Data Sharing

joli77 does not sell your personal data. We may share your information with trusted third parties only in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals through local e-wallets and Philippine banking channels. These providers receive only the data necessary to process your transaction.
• Identity verification services: To assist with the KYC process. Documents are shared securely and used solely for verification.
• Technology and infrastructure providers: Who host, operate, or maintain the joli77 platform under strict data processing agreements.
• Legal and regulatory bodies: Where we are required by law to disclose information, including in response to lawful requests from Philippine authorities.
• Fraud prevention and security services: To protect the platform and its players from fraudulent activity.

All third parties who handle your data on our behalf are required to maintain appropriate security standards and to use your information only for the purposes we specify.

5 KYC and Identity Verification

As part of our platform security and fraud prevention measures, joli77 requires all players to complete a Know Your Customer (KYC) verification before processing withdrawal requests. The documents you submit — such as a Philippine passport, driver's licence, national ID, or proof of address — are handled with a high level of care.

KYC documents are:

• Transmitted over encrypted connections and stored securely.
• Accessible only to authorised joli77 personnel and verification service providers.
• Used exclusively for the purpose of confirming your identity and age.
• Retained only for as long as required for legal, security, or dispute resolution purposes.

Once your identity has been verified, your KYC status is recorded on your account and you will not normally be required to resubmit documents unless your personal details change or additional verification is needed for a specific transaction.

6 Payment Information

All financial transactions on joli77 are denominated in Philippine Peso (PHP). When you make a deposit or withdrawal, you provide payment details associated with your chosen method — such as your registered GCash or Maya account name, or your Philippine bank account details.

joli77 does not store full payment credentials such as complete bank account numbers on our own servers beyond what is needed to process and record a transaction. Payment processing is handled through secure third-party payment infrastructure.

Withdrawals are only processed to payment methods registered in your own name, consistent with the information on your verified joli77 account. This is a security measure to protect against unauthorised withdrawals and is required as part of our fraud prevention process.

7 Cookies and Tracking

joli77 uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players use the site. Cookies are small data files stored on your device when you visit joli77.

The types of cookies we use include:

• Essential cookies: Required for core platform functions such as keeping you logged in during your session and processing transactions securely.
• Analytics cookies: Help us understand which pages are visited most frequently and how players navigate the platform, so we can improve the experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other threats to the platform.

Most browsers allow you to control cookie settings. Disabling essential cookies may affect your ability to use certain features of the joli77 platform, including maintaining an active login session. Analytics cookies can generally be disabled without affecting core functionality.

8 Data Security

joli77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the joli77 platform.
• OTP (one-time password) authentication for account login and financial transactions.
• Access controls that limit which personnel can view sensitive account or payment data.
• Regular security monitoring and incident response procedures.
• Secure storage of KYC documents with restricted access.

While joli77 takes data security seriously, no system is entirely immune to risk. You also play a role in keeping your account secure — do not share your password or OTP codes with anyone, and contact support immediately if you suspect unauthorised access to your account.

9 Data Retention

joli77 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required for legal, security, audit, and dispute resolution purposes. Specific retention periods depend on the type of data:

• Account and identity data is retained for the duration of your account and for a period following account closure in line with applicable legal requirements.
• Transaction records including deposits, withdrawals, and betting history are retained for a minimum period as required for financial record-keeping.
• KYC documents are retained for the period required to satisfy verification, fraud prevention, and legal obligations.
• Technical and usage data may be retained in anonymised or aggregated form for longer periods for analytics purposes.

When data is no longer needed and retention obligations have been met, joli77 will securely delete or anonymise that information.

10 Your Rights

As a registered player on joli77, you have rights over your personal data. These include:

• Right to access: You may request a copy of the personal data joli77 holds about you.
• Right to correction: You may ask us to correct inaccurate or incomplete personal information on your account.
• Right to deletion: You may request that we delete your personal data, subject to legal retention requirements and any outstanding obligations on your account.
• Right to object: You may object to certain uses of your data, such as analytics processing, where joli77 does not have a legal obligation to continue that processing.
• Right to data portability: You may request your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the joli77 support team through the live chat on the platform or via the email address shown in the footer. We will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before we can proceed.

11 Minors

joli77 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or submitted personal data, that account will be immediately closed and all associated data will be deleted in line with our data retention procedures.

If you believe that a minor has created an account on joli77, please contact our support team immediately so we can take appropriate action.

12 Policy Updates

joli77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When we make material updates, we will revise the effective date shown at the top of this page.

Where changes are significant, we may also notify registered players via their contact details on file. Your continued use of joli77 following an update to this Policy constitutes acceptance of the revised version. We encourage you to review this page periodically.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information is being handled, please reach out to the joli77 support team. We're available 24/7 through the live chat feature on the platform.

You can also reach us at the email address displayed in the footer of this page. When contacting us about a data privacy matter, please include your registered account details so we can identify your account and respond efficiently.

For account security concerns — including suspected unauthorised access — please also review the security guidance in our FAQ. For information about your rights under our platform rules, visit the Terms & Conditions page.